User Terms

TERMS AND CONDITIONS Effective Date: 01-01-2025 Welcome to 360 Sensi! These Terms and Conditions ("Terms") govern your use of our platform, API services, and website operated by Venkrotech Corporation. By accessing or using our services, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using the 360 Sensi platform, API, or services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must stop using the platform immediately. 2. Eligibility You must be at least 18 years old to use the services provided by 360 Sensi. By accessing the platform, you confirm that you meet this requirement. 3. Services Provided 360 Sensi, operated by Venkrotech Corporation, provides tools and APIs for WhatsApp marketing and automation including: - WhatsApp Bulk Messaging - Chat Automation - Broadcast Messaging - Personalized Marketing Campaigns - API Integration for Businesses Services and features may be updated, modified, or discontinued without prior notice. 4. User Responsibilities By using 360 Sensi, you agree to: - Provide accurate information during registration. - Use the platform in compliance with Indian laws and WhatsApp/Meta policies. - Avoid using the platform for spam, harassment, illegal promotions, or fraudulent activities. 5. Account Security Users are responsible for maintaining the confidentiality of their login credentials and API keys. 360 Sensi or Venkrotech Corporation will not be responsible for any loss or damage resulting from unauthorized access to your account. 6. Payment and Refunds Users agree to pay all applicable fees for the services or plans they select. All payments made for subscriptions, API access, or services are non-refundable unless otherwise stated. 7. Intellectual Property All content, software, logos, and materials related to 360 Sensi are the intellectual property of Venkrotech Corporation. Unauthorized copying or redistribution is strictly prohibited. 8. Limitation of Liability 360 Sensi and Venkrotech Corporation shall not be liable for any indirect or consequential damages resulting from the use of the platform. 9. Termination We reserve the right to suspend or terminate your account if you violate these Terms or misuse the platform. 10. Governing Law These Terms shall be governed and interpreted according to the laws of India. 11. Changes to Terms Venkrotech Corporation may update these Terms from time to time. The latest version will always be available on our platform. 12. Contact Information Company: Venkrotech Corporation Brand: 360 Sensi Email: support@360sensi.com Phone: +91 7080901492 PRIVACY POLICY Effective Date: 01-01-2025 360 Sensi, operated by Venkrotech Corporation, values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services. 1. Information We Collect We may collect the following information: - Name, phone number, and email address - Business information - Login and account data - Usage data and analytics 2. How We Use Your Information Your information may be used to: - Provide and improve our services - Manage your account - Provide customer support - Ensure compliance with legal obligations 3. Data Protection We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. 4. Third-Party Services Our services may integrate with third-party platforms such as WhatsApp or Meta services. We are not responsible for their privacy practices. 5. Data Sharing We do not sell or rent your personal data. Information may only be shared when required by law or to provide our services. 6. Changes to Privacy Policy We may update this Privacy Policy at any time. Updated versions will be available on our website. 7. Contact Email: support@360sensi.com Phone: +91 7080901492 REFUND POLICY All payments made to 360 Sensi for subscriptions, API access, or services are non-refundable. Once a service or subscription has been activated, refunds will not be issued under any circumstances unless explicitly mentioned in a written agreement. In case of technical issues from our side, our support team will work to resolve the issue as quickly as possible. For billing related questions, contact: support@360sensi.com ACCEPTABLE USE POLICY Users of 360 Sensi agree to use the platform responsibly. The following activities are strictly prohibited: - Sending spam or unsolicited messages - Harassment or abusive messaging - Fraudulent or misleading promotions - Illegal marketing activities - Violating WhatsApp or Meta messaging policies Violation of these rules may result in immediate suspension or permanent termination of your account without refund. For any policy questions contact: support@360sensi.com Phone: +91 7080901492